Strategic Solutions

Consulting Services Corporation’s Healthcare unit provides healthcare practices with strategic solutions that enable them to up the ante on customer service, and at the same time, reach the desired levels of profitability. Practices assessments based on our network connection experiences lead to optimized operational performances.

Modernizing The Patient Experience

Consulting Service Corporation aims to deliver a holistic patient experience that is on par with international standards. 

Revolutionizing Patient Care: Embracing Digital Technology for a Seamless Experience

In the fast-paced world of healthcare, outdated documentation and communication methods are no longer sufficient to meet the growing demands of patients and clinicians alike. As patients navigate the challenging journey of illness and injury, the last thing they need is a frustrating and inefficient care experience. It’s time for health systems to embrace the power of digital technology and transform the way they deliver care.

Streamlining Patient Intake and Consent:

The patient intake process is often the first point of contact between patients and healthcare providers, setting the tone for the entire care experience. By leveraging digital technology, organizations can simplify and streamline this crucial step, reducing paperwork and wait times while enhancing accuracy and efficiency.

Our customized strategies for improving patient intake and consent include:

1. Implementing electronic forms and digital signatures to eliminate the need for paper-based documentation

2. Utilizing mobile apps and patient portals to allow patients to complete intake forms and provide consent remotely, before their appointment

3. Integrating intelligent automation to guide patients through the intake process, ensuring all necessary information is captured accurately and efficiently

Reimagining the Patient, Clinician, and Staff Experience:

Digital technology offers a wealth of opportunities to transform the healthcare experience for all stakeholders. By embracing innovative solutions, organizations can create a more connected, informed, and empowered care environment.

Examples of how Consulting Services Corporation’s clients are leveraging digitization include:

1. Implementing telemedicine and remote monitoring to provide convenient, accessible care options for patients

2. Utilizing artificial intelligence and machine learning to support clinical decision-making and personalize treatment plans

3. Deploying digital collaboration tools to facilitate seamless communication and coordination among care teams

4. Leveraging data analytics to gain insights into patient populations, identify areas for improvement, and drive evidence-based care delivery

Key strategies include:

1. Engaging patients and clinicians in the design and implementation of digital solutions to ensure adoption and satisfaction

2. Investing in robust data infrastructure and interoperability to enable seamless information exchange and collaboration

3. Providing comprehensive training and support to help staff and clinicians effectively utilize new technologies

4. Continuously monitoring and evaluating the impact of digital initiatives to identify areas for improvement and demonstrate value

The time to act is now. Health systems that proactively invest in digital technology and prioritize the patient experience will be well-positioned to thrive in the future of healthcare. By embracing the power of digital transformation, organizations can deliver the seamless, high-quality care that patients deserve.

Using AI For Growth

AI is the watchword of the day, and we enable healthcare organizations to leverage the full power of artificial intelligence and provide cutting edge solutions to healthcare problems. 

However, this transformative journey comes with its own set of challenges. 

Our team can help your practice with seamless integration allowing you:

1. Precision Diagnostics: AI empowers healthcare professionals with accurate, swift diagnoses by analyzing complex medical data.

2. Streamlined Workflows: AI automates administrative tasks, reducing paperwork and boosting efficiency.

3. Accelerated Research: AI drives faster drug discovery and development by identifying potential candidates and predicting efficacy.

Our team can also help you deal with common hurdles while using AI, such as:

1. Ethical Dilemmas: AI raises concerns about data privacy and potential biases in decision-making.

2. Job Displacement Fears: The collaboration between human expertise and AI requires careful navigation to ensure a balanced workforce.

3. Trust and Reliability: Building trust in AI-driven decisions is crucial for widespread adoption.

Current Use Cases:

– Diagnostic Assistance: AI analyzes medical images for accurate, timely diagnoses.

– Medical Transcription: ASR technology converts speech to text, improving documentation efficiency.

– Drug Discovery: AI accelerates the identification of potential drug candidates.

– Administrative Efficiency: AI streamlines billing, scheduling, and other administrative tasks.


Technology is only as efficient as the people who use it. Our team of professionals is widely experienced in multiple facets of the healthcare business and brings their extensive expertise to your fingertips. Our solutions are fueled by our vision to power any practice’s growth.

Here is what we can do for your medical practice.

– Managing credentialing and fee schedules for various clinical specialties.
– Maximize reimbursement by updating fee schedules in payer contracts.
– Monitor and maintain all licenses and credentials as practices evolve.

– Help practices understand insurance operations to enhance revenue stream.

– Support enrollment in various insurance and managed care plans.

Fee Schedule Review:

– Help ensure competitive reimbursement rates by reviewing and negotiating payer contracts.
– Offer support during contract requests and renegotiations with payers.
– Aim to achieve maximum reimbursement rates within local market conditions.

Credentialing Services:

– Essential for healthcare providers to deliver care and get paid.
– Include source verification, ensuring that credentials are accurate and up-to-date.
– Regular updates and submission of forms for credentialing processes.
– Manage the process of hospital privileging for newly hired physicians.

Source Verification:

– Conducts comprehensive background checks and interacts with credential verifying entities.
– Speed up the credentialing process for new providers, making their time billable sooner.

Hospital Privileging:

– Manage applications for hospital privileges for newly hired physicians.
– Support annual maintenance of credentialing and necessary registrations and applications.

Medicare and Medicaid Credentialing:

– Manage all aspects of Medicare and Medicaid enrollment.
– Addresses issues like new location openings, physician departures, and claim denials.

Commercial Plans:

– Support credentialing and fee schedule review for commercial insurance plans.
– Coordinate with billing staff to resolve credentialing issues and improve cash flow.

Additional Financial Management Services:

– Provide full revenue cycle management tailored to the needs of medical practices.
– Services include claim scrubbing, claims submission, payment posting, and financial analytics.

Revenue Cycle Management

We save your money by enabling the patients to pay their bills online and reducing denied claims. Are you tired of leaving money on the table due to inefficient billing processes and denied claims? It’s time to take control of your health care practice’s financial future with a robust revenue cycle management (RCM) solution.

While medical billing is a crucial component of your practice’s success, focusing solely on this aspect can lead to missed opportunities and lost revenue. By implementing a comprehensive RCM system, you can streamline your entire financial process, from patient intake to final payment, and unlock the full potential of your practice.

Why settle for a fragmented approach when you can have a unified, data-driven solution? With Consulting Service Corporation’s  cutting-edge RCM platform, you can:

  1. Optimize Your Cash Flow: Say goodbye to delayed payments and hello to a steady stream of revenue. Our advanced software ensures clean claims and prompt reimbursement, keeping your practice’s financial health in top shape.
  2. Reduce Denials and Rejections: Don’t let denied claims derail your success. Our intelligent system identifies and addresses potential issues before they become problems, minimizing denials and maximizing your revenue.
  3. Gain Unparalleled Insights: Knowledge is power, and our RCM solution provides you with the data-driven insights you need to make informed decisions. Identify trends, pinpoint areas for improvement, and take your practice to new heights.
  4. Enhance Patient Satisfaction: A seamless financial experience is key to patient loyalty. Our user-friendly platform simplifies the billing and payment process, ensuring your patients remain satisfied and engaged with your practice.
  5. Customized for Your Unique Needs: No two health practices are alike, and neither should their RCM solutions be. Our flexible platform adapts to your specific requirements, ensuring a perfect fit for your practice’s goals and challenges.

Don’t let inefficient billing processes hold your practice back any longer. Embrace the power of comprehensive revenue cycle management with Consulting Service Corporation’s Health RCM team and watch your practice thrive.

Take the first step towards financial success and schedule your demo today. Call us at 312-866-8011 to learn how our health RCM solutions can transform your practice. Your path to prosperity starts here.

Business Intelligence

Are you struggling to make sense of the vast amounts of data in your healthcare organization? It’s time to harness the power of business analytics and transform raw data into actionable insights that drive results.

Business analytics in healthcare is all about leveraging cutting-edge BI tools and technologies to convert complex data into meaningful information. By doing so, you can:

Enhance Patient Care:

– Gain a deep understanding of patient needs and preferences

– Identify trends and patterns in patient health data

– Develop personalized treatment plans that improve outcomes

Boost Preventive Healthcare:

– Identify high-risk patients and intervene early

– Develop targeted prevention programs based on population health data

– Reduce the burden of chronic diseases and improve overall well-being

Optimize Cost Management:

– Identify areas of inefficiency and waste in your operations

– Make data-driven decisions to allocate resources effectively

– Reduce costs while maintaining high-quality care

By embracing business analytics, you can unlock a world of possibilities for your healthcare organization. You’ll be able to make smarter decisions, improve operational efficiency, and deliver exceptional patient care – all while managing costs effectively.

Don’t let your data go to waste. Invest in business analytics today and start turning raw data into powerful insights that drive your healthcare organization forward. Contact us now to learn how we can help you implement a customized business analytics solution tailored to your unique needs.

Patient Engagement

Patient engagement is the secret ingredient to transforming healthcare and achieving optimal results. When patients are actively involved in their own care, magic happens – better outcomes, potentially lower costs, and a more fulfilling healthcare experience for all.

But what does it take to truly engage patients? It’s not just about providing information; it’s about empowering them to take control of their health journey. That’s where our innovative patient engagement solution comes in.

Our approach focuses on four critical assessment categories:

1. Emphasizing the Importance of Patient Activation:

   – We help patients understand the vital role they play in their own healthcare

   – Our solutions foster a sense of ownership and responsibility for health outcomes

2. Building Confidence and Knowledge:

   – We provide patients with the tools and resources they need to make informed decisions

   – Our user-friendly platform helps patients navigate complex health information with ease

3. Encouraging Proactive Health Maintenance:

   – We empower patients to take preventive measures and actively manage their health

   – Our personalized action plans and reminders keep patients on track and motivated

4. Providing Support Through Challenges:

   – We understand that healthcare can be stressful, but our solution is there every step of the way

   – We offer ongoing support, encouragement, and stress management tools to help patients stay the course

By addressing these four key areas, our patient engagement solution helps healthcare providers and institutions unlock the full potential of their patients. When patients are engaged, everyone wins – better health outcomes, increased patient satisfaction, and a more efficient healthcare system overall.

Don’t miss out on the power of patient engagement. Contact us today to learn how our cutting-edge solution can transform your healthcare organization and empower your patients to take charge of their health. Together, we can create a brighter, healthier future for all.

Electronic Medical Record Implementation

Electronic Medical Records (EMR) have emerged as a catalyst for transforming the healthcare landscape, promising to revolutionize patient care and optimize operational processes. By improving accuracy, supporting clinical decision-making, and enhancing information accessibility, EMR is set to drive the future of healthcare delivery.

Key Advantages of EMR:

1. Comprehensive Patient Documentation:

   – Detailed recording of patient information

   – Standardized templates and order sets for consistency

   – Integration of clinical images for holistic records

2. Streamlined Operational Processes:

   – Efficient disease coding and billing procedures

   – Optimized workflow for enhanced productivity

   – Generation of vital healthcare statistics for strategic planning

3. Enhanced Clinical Decision Support:

   – Prevention of medication errors through automated checks

   – Utilization of evidence-based clinical pathways

   – Adaptive learning capabilities for personalized recommendations

4. Seamless Data Integration:

   – Integration with clinical research platforms for comprehensive data analysis

   – Interoperability and portability across the healthcare spectrum

   – Facilitating continuity of care through readily accessible information

As the adoption of EMR continues to gain momentum worldwide, healthcare providers are recognizing the immense potential it holds for transforming patient care and operational efficiency. The shift towards digital healthcare records is not just a technological advancement, but a cultural shift that requires the collaboration of clinicians, IT professionals, and administrators.


Our implementations include:

1. Epic Systems Corporation

2. Oracle Cerner 


4. Evident a CPSI Company

5. Altera Digital Health a Harris Company 


7. WellSky 

8. Vista

9. Netsmart Technologies

10. Proprietary Software 


While the U.S. market is dominated by large nationwide vendors, smaller vendors and proprietary systems continue to hold their ground, particularly in rural and critical access hospitals. The choice between ambulatory and inpatient EHRs depends on the unique requirements of each healthcare facility, with inpatient systems prioritizing in-house interoperability for seamless multi-departmental functionality.


Implementing EMR is not without its challenges, such as ensuring user-friendliness, safeguarding patient privacy, and maintaining data security. However, with the right approach and mindset, these challenges can be overcome, paving the way for a healthcare system that is efficient, patient-centric, and powered by data-driven insights.


As we embrace this transformative journey, let us work together to create a healthcare system that prioritizes patient outcomes, optimizes operational processes, and drives innovation. The future of healthcare is here, and EMR is at the forefront of this revolution. Are you ready to embrace the change and unlock the full potential of your healthcare records? Join us as we redefine the landscape of healthcare, one electronic medical record at a time.

Contact us today to learn how our cutting-edge solution can transform your healthcare organization and empower your practice to reach its full potential.

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